How Rebolt Uses Quickhunt to Manage Customer Feedback

About Rebolt

Rebolt is a simple yet powerful form builder platform that helps businesses, developers, and marketers create unlimited forms and collect unlimited responses. They built Rebolt to make data collection easy for everyone, but as their user base grew, managing customer feedback became a real challenge.

The Challenge: Too Much Unorganized Feedback

At first, collecting feedback was simple. They used a “Report a Bug” link and an email address where customers could share their thoughts or problems. But as more users signed up, their inboxes became flooded.

They had no easy way to see which issues were mentioned most, which ideas were repeated, or what was really important to fix first. Every day, their team spent hours reading long emails and trying to manually group similar feedback.

Deciding what to work on next felt like guesswork. It was frustrating for the team and disappointing for customers, who were left wondering if their input was being heard.

It felt like we were lost in emails. Every day we spent hours just trying to figure out what mattered most.

Why They Chose Quickhunt

They relied on Quickhunt to manage all their customer feedback in one place. Instead of scattered emails and manual tracking, they could collect, organize, and prioritize suggestions efficiently. The AI helped them detect duplicates and highlight the most important ideas, making it easy to focus on what truly mattered to their users.

Using Quickhunt, they could also build and share a clear product roadmap. Customers could see what features were being planned or developed, which increased transparency and trust. Every update they released was automatically documented in a changelog, keeping users informed without extra effort.

They also used Quickhunt’s in-app messages and help docs to engage customers directly. In-app messages allowed them to run surveys, share announcements, and gather real-time insights, while help docs provided detailed guidance and support. Together, these features gave them a complete system to listen to users, communicate clearly, and improve their product efficiently.

Setting up Quickhunt was shockingly easy. In less than 5 minutes, our feedback board was live and collecting submissions. No developers needed, no complicated integrations. But what really amazed us was how the AI started sorting feedback automatically. Instead of drowning in noise, we had clear insights from day one.

How Quickhunt Transformed Feedback Management

Before Quickhunt, feedback was scattered and messy. Now, it flows through a clean, simple system.

• Customers submit bug reports and feature ideas directly to their feedback board. Every submission is organized in one place.
• The AI groups duplicate ideas automatically and highlight the most popular suggestions.
• Their roadmap is public and clear, so customers can see what features are being worked on and what’s coming next.
• Every product update is added to a clear changelog automatically, keeping users informed without extra effort.

It’s amazing how everything is organized automatically. We don’t waste time moving data around.

The Real Impact

Before Quickhunt, they spent hours manually organizing feedback. Now:

• With AI features, their productivity improved significantly. They can now easily create feedback boards, roadmaps, changelogs, in-app messages, and help docs—all from one place.
• They can collect surveys directly through in-app messages and view clear analytics to understand customer insights in real time.
• Their overall growth increased by 50% as they improved product development speed and customer satisfaction.
• Actionable feedback submissions increased by 30% because customers know where to submit ideas.
• Time wasted in email threads dropped by 50%.
• Development feels more focused—they work on things their customers actually care about.
• Users feel heard, and engagement has improved.

It used to feel overwhelming. Now, Quickhunt gives us structure and clarity. It helps us turn user voices into real product changes.