How Rivyo Grew Faster With Quickhunt

About Rivyo

Rivyo helps online stores collect product reviews, run loyalty programs, and manage referrals. Thousands of Shopify merchants use Rivyo to earn trust, increase sales, and grow their businesses.

Merchants using Rivyo are heavily focused on conversion rates, customer retention, and leveraging user-generated content to build credibility.

Big Challenges Slowing Rivyo Down

Rivyo’s product team faced a lot of pressure. Feedback came from emails, support tickets, Shopify reviews, and social media. Ideas spread across different places, and the team could not track everything. Merchants wanted updates and asked about new features, but the team could not show a clear plan. Roadmaps lived in slides and spreadsheets that never reached customers. Each release created confusion because merchants missed the news or did not know how to use the new features. Support agents spent hours answering the same questions over and over, slowing down the team.‍

We lost so much time trying to piece feedback together from many places. Merchants kept asking for updates, and we had no good way to show what we planned.”
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— Product Manager, Rivyo

Quickhunt Made Everything Simple

Rivyo’s team added Quickhunt inside their app and website. They used it to collect all feedback in one place, tag ideas by type, use votes to pick top requests, share a public roadmap, and send in-app announcements for every update.

Rivyo leveraged Quickhunt’s AI-powered tools to streamline feedback management further. AI summarized long feedback threads, suggested feature tags automatically, and prioritized ideas based on merchant sentiment. Additionally, the AI identified and merged duplicate feedback, ensuring each suggestion was counted only once and preventing repetitive requests from cluttering the roadmap.

Fast Results Everyone Loved

Quickhunt changed the way Rivyo worked. The team made product decisions quickly because votes and tags showed which ideas mattered most. Merchants saw progress in the roadmap and stayed more involved. New features reached stores faster, and updates felt clear to everyone.‍

“Merchants started trusting us more once they saw their ideas move into the roadmap. They stayed excited because we shipped the things they cared about.”

— Head of Customer Success, Rivyo

Engagement improved with Quickhunt’s in-app tools. Rivyo used posts, banners, and surveys to share updates, gather feedback, and communicate directly with merchants—keeping everyone informed and involved.‍

After we started using Quickhunt’s in-app messages for feature releases, communication became effortless. Customers noticed updates instantly, explored new features faster, and our support inbox stayed much cleaner.”

— Support Lead, Rivyo

Why Quickhunt Changed the Game

Quickhunt gave Rivyo one place for feedback, roadmaps, updates, and help docs. AI features amplified this by summarizing insights, prioritizing ideas, and generating content automatically. The product team shipped faster, merchants felt valued, and the whole company gained speed. Now Rivyo treats feedback as a growth engine, not just a support task.

How Merchants Loved the Changes

Merchants noticed the improvements immediately. They could submit ideas and vote for features directly inside the Rivyo dashboard. They knew the team saw their suggestions, and they could track progress in the public roadmap. This transparency made merchants feel included and valued.‍

I love seeing my ideas on the roadmap. I feel like the team actually listens to us, and I get excited when a feature I voted for goes live.”

— Rivyo Merchant

Merchants also started using the new help docs and guides. They solved problems faster without needing to contact support. This freed time for merchants to focus on growing their stores, and it freed support agents to handle more complex questions.‍

The new docs help me figure things out instantly. I don’t need to wait for support, and my app runs smoother every day.”

— Shopify Store Owner

Growth Backed by Real Numbers

Rivyo’s success shows a real impact that matters to both the team and customers. After using Quickhunt, the company saw a 32% increase in overall revenue. The team now builds features that match customer needs faster, collects more genuine reviews, and strengthens user trust. Every update brings better engagement and higher conversion, turning feedback into real business growth.‍

We wanted proof that our efforts worked. Quickhunt gave us the link between merchant ideas and product growth. Our numbers speak for themselves.”

— CEO, Rivyo

The Big Win: Growth and Trust

Since adopting Quickhunt, Rivyo strengthened its relationship with customers. Features now reflect real feedback, support handles fewer repeated questions, and customers feel heard. Genuine reviews increased, and customer trust grew significantly. The team now treats feedback as a growth engine, turning ideas into real, valuable improvements.‍

Quickhunt transformed the way we work. Feedback is no longer noise; it drives our product growth and keeps customers happy.”

— Head of Product, Rivyo