How Wishlist Club Improved User Experience Using Quickhunt

About Wishlist Club

Wishlist Club is a popular Shopify app that helps stores increase sales with wishlists and back-in-stock alerts. As more merchants started using the app, the team needed a better way to manage feedback, updates, support, and communication. But their old setup made everything slow and difficult.

“We wanted to move fast and stay close to our users, but our old setup kept holding us back.”

– Wishlist Club Team

What Was Holding Wishlist Club Back

Before Quickhunt, the Wishlist Club team used many different tools, and none of them worked well together.

They used Canny to collect feedback, but merchants could not clearly see what was being worked on. The roadmap was not easy to understand, and the team received a lot of repeated feedback because there was no AI to detect duplicates. This took extra time every week.

Their changelogs were posted on Headway, but the process was slow and inconvenient. They couldn’t schedule updates in advance, and the team had to write every changelog manually each time they released a new feature. This made busy days even more stressful and often delayed important announcements.

The biggest pain was in-app messages. Whenever the team wanted to show an announcement or onboarding tip inside the app, they had to write custom code. Even small messages took hours. There was no way to see how merchants interacted with these messages because analytics were missing.

The help center was built in Help Scout. Merchants often had trouble finding answers because the search was manual and not smart. This increased support tickets and made the work harder for the team.

“We were using too many tools for simple things. It was messy, slow, and tiring.”

– Wishlist Club Customer Support Team

How Quickhunt Changed Everything

Everything changed when Wishlist Club moved to Quickhunt. The team brought all their feedback, roadmap, changelogs, help docs, and in-app messages into one single platform. For the first time, everything they needed was in one place and easy to manage.

The feedback board became clear and simple. Merchants could see what the team planned, what was in progress, and what was coming next. Quickhunt’s AI also helped by grouping duplicate requests and showing trends. This saved the team many hours and made it easier to decide what to build.

In-app messages became completely code-free. The team could create checklists, announcements, and surveys using Quickhunt’s in-app messages. They also received detailed analytics that showed how merchants interacted with each message. This helped them understand user behavior much better.

The help center also improved. After moving all their Help Scout articles to Quickhunt, the team started using the AI Assistant. Merchants could now ask questions and get instant answers, without searching through long documents. This reduced support tickets and improved the overall experience.

Changelog updates became smoother because Quickhunt allowed the team to schedule them ahead of time. This made communication more consistent and helped merchants stay informed in a better way.

“Quickhunt brought everything together. It felt like a fresh start for our product.”

– Wishlist Club Product Lead

A Simple Comparison: Before vs After Quickhunt

Fast Results Everyone Noticed

After switching to Quickhunt, the Wishlist Club users saw improvements right away.

They understood merchant needs more clearly because feedback was clean and organized. Decisions became faster because the roadmap was simple to manage, and AI handled duplicate feedback. Developers saved valuable hours because they no longer had to write custom code for in-app messages.

Support also became lighter. Merchants found answers quickly with the AI Assistant, which meant fewer tickets and less pressure on the support team.

Updates also reached more users because changelogs were scheduled and displayed in a clean, user-friendly way.

“Everything just became easier. We finally had time to focus on real improvements.”

– Wishlist Club Support Team

Why Quickhunt Was the Right Choice

Quickhunt gave Wishlist Club one system for feedback, roadmap, changelog, in-app messages, help center with AI Assistant, and analytics. No more tool-hopping. No more wasted time. Everything finally worked together.

The team felt more confident about what to build, when to release, and how to communicate with merchants. Merchants felt heard and supported.

Quickhunt became the backbone of their product workflow.

Growth Backed by Real Improvements

After moving to Quickhunt, Wishlist Club experienced real and measurable growth across its entire product workflow. The team saved more time than ever before, especially developers who no longer needed to create custom-coded messages. Feedback became easier to manage, and decisions were made faster because Quickhunt organized requests and removed duplicates automatically.

Support work also dropped as users started finding answers through the AI Assistant. Engagement increased as more users read changelogs, checked the roadmap, and interacted with updates. All these improvements worked together to create a smoother, smarter, and more efficient product experience for both the team and their merchants.

The Big Win: Happier Users and a Stronger Product

Wishlist Club now runs smoother than ever. They make better decisions, understand merchants clearly, ship updates faster, and provide smarter support—all because everything happens inside one simple platform.

Quickhunt helped them grow with confidence and deliver a better experience for every Shopify merchant who relies on their app.

“Quickhunt gave us clarity, speed, and control. It changed how we build our product.”

– Wishlist Club Team